Pre-order Policy
Some of our items are on pre-order in order to :
- Reduce our ecological impact by producing precise quantities without wasting fabric.
- To ensure the best customer satisfaction, we produce an additional 5% to allow you to change sizes if necessary.
To thank you for your trust, all our members will benefit from a price advantage only during the pre-order period.
SHIPPING
Once the pre-order period is over, production starts and it takes 4 weeks before your products are shipped.
US orders are shipped via UPS
International orders are shipped via DHL
RETURNS
Returns are free of charge for orders over $150. The item must not have been worn and sent back with their original packaging. The customer has 14 days to express its wish to return a product.
Please contact: contact@benklark.com to receive the return process.
CANCELLATION
The customer can ask for the cancellation of his order at any moment until the day the order is received.